Privacy Policy

Introduction

Mountainside Children's Center ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or submitting information to us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Contact Information: When you use our contact form, we collect your name, email address, phone number, and any message you provide.
• Enrollment Information: When you enroll your child, we collect comprehensive information including:
  • Child's name, date of birth, and gender
  • Home address and contact information
  • Parent/guardian names, relationships, addresses, and phone numbers
  • Business information (if applicable)
  • Program preferences, schedule, and classroom selection
  • Referral source information
  • Parent/guardian signature (collected electronically or in writing)

Automatically Collected Information

• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and remember your preferences.

How We Use Your Information

We use the information we collect for the following purposes:

• To process enrollment applications and manage enrollment
• To communicate with you about our services, respond to inquiries, and provide customer support
• To send you important updates, newsletters, and information about our programs (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations and regulatory requirements
• To protect the safety and security of children in our care
• To analyze website usage and trends

Children's Privacy

We are committed to protecting children's privacy. Our website and services are designed for parents and guardians, not children. We do not knowingly collect personal information directly from children under 13 years of age.

All information about children is provided by parents or guardians during the enrollment process. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws protecting children's privacy.

If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Data Sharing and Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: We use trusted third-party services to help us operate our website and provide services:
  • Jotform: For online enrollment forms. See their privacy policy at jotform.com/privacy
  • hCaptcha: For spam protection on our enrollment form. See their privacy policy at hcaptcha.com/privacy
  • Google reCAPTCHA: For spam protection on our contact form. See Google's privacy policy at policies.google.com/privacy
  • Vercel Analytics: For website analytics. See their privacy policy at vercel.com/legal/privacy-policy
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption (HTTPS)
• Secure storage of information
• Access controls and authentication
• Regular security assessments
• Rate limiting and spam protection on forms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use the following technologies to enhance your experience:

Local Storage and Session Storage

We use browser local storage and session storage to:

• Remember your preferences (e.g., password protection status, welcome modal display)
• Maintain session information during your visit

You can clear this data through your browser settings at any time.

Spam Protection (CAPTCHA)

We use CAPTCHA services to protect our forms from spam and automated abuse:

• hCaptcha: Used on our enrollment form to verify you're human. hCaptcha may use cookies and collect information about your device, browser, and IP address. See hCaptcha's privacy policy for details.
• Google reCAPTCHA: Used on our contact form to verify you're human. reCAPTCHA may use cookies and collect information about your device, browser, IP address, and behavior patterns. See Google's privacy policy for details.

These services help us prevent automated spam submissions and protect our website. The information collected is used solely for spam prevention and security purposes. By using our forms, you agree to the processing of your data by these CAPTCHA services for security purposes.

Website Analytics

We use Vercel Web Analytics to analyze website traffic and usage patterns. Importantly, Vercel Analytics does not use cookies. Instead, it uses:

• Hashed, anonymized visitor data
• Daily-reset visitor identifiers (not persistent cookies)
• Privacy-friendly tracking that complies with GDPR and other privacy regulations

This means you can use our website without cookie consent banners, and your privacy is better protected. For more information, see Vercel Analytics documentation.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and operational requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Enrollment records are typically retained for the duration of enrollment and for a reasonable period thereafter as required by law or for operational purposes.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.